From an IT point of view, Business Administrator is designed to take care of itself. After all, if it can't handle its presence on computers, you couldn't very well ask it to help you with your business.
Business Administrator is at its most vulnerable during installation. This is because it relies heavily on the Windows subsystem, and the Windows components that Business Administrator needs are not always present. It depends on what you've been doing with your computer.
If the installation fails, there are a number of things you can try...
- Download a fix, to help prepare Windows for Business Administrator. The fix is also on the installation CD, if you have one, in the Support folder. This fix is from Microsoft.
- Run Windows update to ensure your system is up to date. This is available from the top of the Start menu.
- Be sure you are running the correct version of Windows. Business Administrator will run on all versions of Windows 2000, and Windows XP. At the time of writing, we haven't tested it on Windows Vista, and we haven't used it on Windows 98 for a long time, though we expect it to be too slow on Windows 98. We see no reason why it wouldn't work on Windows Vista.
If you are still having problems after attempting these resolutions, please do contact us.
Network paths
The other issue that crops up is the issue of network paths and there phrasing. Two rules apply...
- All computers that use Business Administrator must have access to the location of the database
- The path must be consistent from all of those computers. It doesn't matter whether the phrase is 'J:\....' or '\\server Name\...', so long as they are consistent.
Permissions
Business Administrator uses the Windows sub system to communicate with other computers. Generally, there are no restrictions on an internal network for computers to communicate. If you do provide restrictions, then you must create a permission for your Business Administrator.